"Thank you for a great training on Microsoft Word. I know that
several of us have already avoided hours of formatting nightmares, using
the tricks and tips you provided."
"I wanted to thank you for all your hard work on the [XYZ] report.
Both my colleagues and our clients were very impressed. Additionally, I
appreciated your ability to meet my various sudden time frames with little
or no warning! It was so great to be able to rely on you and your
"The conference Web site with detailed agenda is laid out
wonderfully. You have done a great job! I like the way you can see the
whole agenda then hot link into the further details of each session."
"A feature that I always look for in a software package is the
quality of documentation. Quality Analyst includes a well-written
user's manual as well as companion volumes for setup, tutorials and
the Web server. The tutorials include a set of exercises that take the new
user from creating a control chart and data sets and performing data
analysis to modifying the appearance of charts and reports to creating a
"By the way, [the company president] said you did a great job on
the help filesecond to
none he has looked at. First compliment I have EVER heard from him on
documentation in any project. Makes me want to take a second look at
"Once again I have to say how good the help looks. Good, good,
good. As I was looking through it I found that it included documentation
of features that even I didn't know about yet.... After I sent you a few
comments yesterday, I discovered that some of the things that I asked for
were already in there."
"I really like what you have done [with our Web site]!"
"Amazingly good work in such a short period of time on a product
you didn't know at all."
|"I want to say that the Tables are very nice, very
clear, as is the whole report. I don't mean to sound like a
high-and-mighty English teacher, but your writing is about as good as I
ever get to read in a technical context. I really enjoy reading it.
...once again, another nice piece of work. Thanks!"
"[He] told me that you developed the help files for the Quality
Analyst product, in addition to the NWA web site. Both are excellentclean and
I've found your own web site to be very useful as well."
"The [web] site looks great. Very easy to read and navigate."
"Congratulations ... for a great working web siteand released on
the [last-minute addition of the] patch disk download! I really like
the navigation handling.... All of the web site parts are well thought out
and the contents read easily. I think prospects visiting our web site will
get a very good idea of the strengths of our products.... Our web site is
already making a commercial impact."
"It's easily the most professionally beautiful [Web] site I've